Thank you for choosing RoaRank.
If, for any reason, you are not completely satisfied with our services, we invite you to review our return and refund policy. This policy has been created to ensure transparency and clarity regarding service cancellations and refunds.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purpose of this Return and Refund Policy:
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Company refers to RoaRank (referred to as “the Company”, “We”, “Us”, or “Our” in this policy).
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Services refer to the digital marketing or related services offered by RoaRank.
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Orders mean a request by You to purchase services from Us.
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Website refers to RoaRank, accessible from RoaRank
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You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Service Cancellation Rights
You are entitled to cancel your service order within 7 days of placing it, provided that the service has not been initiated, scheduled, or delivered in any form.
To cancel a service, you must inform us of your decision through a clear written statement. You can contact us via:
Email: roarank@gmail.com
Once we confirm that the service was not rendered or partially delivered, we will process your refund within 14 days from the day we receive your cancellation request. Refunds will be made using the original payment method without any additional charges.
Conditions for Service Refunds
To be eligible for a refund:
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The service must not have been delivered, initiated, or used.
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The cancellation request must be received within 7 days of the order date.
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The request must clearly specify the order details and reason for cancellation.
Non-refundable services include:
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Services that have already been started, completed, or partially delivered.
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Services customized specifically for your requirements (e.g., tailored strategies, ad campaign setups).
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Services purchased during limited-time promotions or at a discounted rate unless required by law.
RoaRank reserves the right to assess the eligibility of each refund request on a case-by-case basis.
Service Adjustments and Modifications
In situations where you are not fully satisfied with the delivered service, we encourage you to contact us. We are committed to resolving concerns through revisions, support, or partial credit, where applicable. Refunds are considered a last resort after all reasonable alternatives have been explored.
Gifts or Promotional Offers
If a service was purchased as a gift or part of a bundled promotion, refund eligibility will depend on the specific terms outlined at the time of purchase. In such cases, only the original purchaser is eligible for a refund.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- Email: roarank@gmail.com
- Website: https://roarank.com/
